This is a Norse connecting flights guide.
The guide encompasses a range of topics, including booking connecting flights with Norse, Norse baggage allowance policy, and details regarding passenger rights in the EU. Headquartered in Arendal, Norse Atlantic Airways AS is a low-cost, long-haul airline that operates scheduled flights on routes connecting Europe and North America. The airline was established in February 2021.
Book protected self-transfer connection with Kiwi.
Did you miss a connecting flight? File a compensation claim online.
How to Book Norse Connecting Flights? Norse Self Transfer?
Norse doesn’t offer connecting flights in the traditional sense.
If you book two or three flights from Norse, it’s a self transfer.
If you book a Norse self-transfer flight from their website, flynorse.com, you are somewhat protected, but it’s not really a connecting flight. While you will be protected in case of flight delay, flight cancellation and missed connection, your baggage won’t be transferred for you, nor you will be checked-in for all the flight legs of your journey.
Read on to find out more.
1. Norse Connecting Flights
Norse is a low-cost, long-haul airline based in Norway.
Just like many other low-cost airlines, Norse doesn’t sell connecting flights, only direct flights. The main difference between Norse and other low-cost airlines is that Norse only offers long-haul flights between Europe and the US.
However, Norse offers passengers to buy protected self-transfer flights thanks to Dohop connection service.
Even though Norse doesn’t offer connecting flights in the traditional sense, you are somewhat protected when traveling on a self-transfer flight booked from Norse.
It is because the airline offers a connection service provided by Dohop. This allows customers to combine two separate tickets issued by individual airlines into one continuous journey. Dohop connections can be booked through the Norse website for ease of use.
At first, it may look like a connecting flight, but when you go through the booking process, you can see that it’s not. Norse connections differ from your typical full-service connecting flights because while the transfer itself is protected by Dohop, the baggage won’t be transferred from one flight to another. Nor passengers are checked in for all the flights of the journey.
Dohop is great when it comes to booking flights with airlines that have no codeshare agreement. Dohop takes care of flight problems that arise due to flight disruptions. If you miss your connection, Dohop will book you onto a new flight at no extra cost.
Unfortunately, Dohop doesn’t provide baggage transfer from one flight to another. You will need to collect and recheck your baggage.
Nor does it doesn’t provide check-in for all the flights. Therefore, once you land at your transfer airport, you must remember to check in for your next leg of the flight journey.
1.2 Flights With Different Airlines
You might decide to fly with two or more airlines.
For instance, you can book one leg of your journey with Norse and another with easyJet, Ryanair, or even with Norse again. Alternatively, you could choose to book with a full-service airline such as KLM, Lufthansa, or Qatar Airways.
Regardless of which airline(s) you select, it is important to remember that these are considered self-transfer flights and are not covered by the airlines. As such, it is your responsibility to ensure that you have sufficient time to make it to your connecting flight. It is highly recommended to book self-transfer flights with a long enough layover to allow for any unexpected delays or issues.
If you have booked a Norse self-transfer from their website, flynorse.com, consisting of a Norse flight and a flight with another airline (e.g., Spirit), then it may be a protected self-transfer flight.
You can see the example below.
As you can see, the selected self-transfer flight consists of two flight legs: Oslo – Fort Lauderdale with Norse, and Fort Lauderdale – Orlando with Spirit.
As you can see, it’s a self-transfer flight, but it’s protected by Dohop.
Dohop will protect your connection and cover the cost of an alternative if you miss your connection (flight or train) due to flight delay or cancellation.
You pay extra for the Dohop service.
Even though the flight is protected by Dohop, you still need to:
- Check in for every flight separately.
- Collect your baggage and recheck it yourself.
If you have booked two or more separate flights (not via flynorse.com), and they are not protected by Dohop, you will need to book a new flight yourself if you miss a connecting flight. It’s your responsibility.
It is possible to purchase insurance for self-transfer flights. Travel insurance can provide coverage against flight delays, cancellations, and missed connections. Additionally, third-party booking sites such as Kiwi.com offer protected self-transfer flights, which may offer more rights and protections in the event of a missed connection.
For instance, Kiwi.com provides protection for missed connections, as well as an option to check in for multiple flights with a single click.
Book protected self-transfer connection with Kiwi.
Make Your Trip Safe From Day 1
SafetyWing – Insurance for nomads
2. What If Norse Cancels a Flight?
Why is Norse cancelling flights?
There are various reasons why airlines, including both budget and full-service carriers, may cancel their flights. Some common reasons for flight cancellations include inclement weather, strikes, security concerns, staffing shortages, airport congestion, technical issues, and computer glitches. This can also be the case with Norse flight cancellations.
2.1 One of Your Flights Is Cancelled
Norse is an airline registered in the EU.
According to the EU Regulation 261/2004, Norse must:
- Offer you a choice between a new flight and full refund.
- Offer you assistance at the airport (you have a right to care).
This applies to all Norse commercial flights.
What if you miss another flight because of that?
If you booked your Norse connection via their website, flynorse.com, and purchased Dohop protection, you will be put on a new flight free of charge. However, you will need to take care of your baggage yourself. Your bag won’t be transferred to the new flight for you.
If it’s a self-transfer flight without the Dohop connection, unfortunately, but the airline(s) is not responsible for your missed connection, as it’s a self-transfer. You will need to book a new flight and pay for this flight yourself.
You may have more rights if your connection is insured.
You may have a right to compensation (more on this below).
Did you miss a connecting flight? File a compensation claim online.
2.2 All Your Flights Are Cancelled
Norse has cancelled all of your flights.
However, as a passenger, you have two options under the EU Regulation 261/2004:
- A choice between a new flight and a full refund.
- Assistance at the airport if it’s a last-minute cancellation and you are already at the airport (you have a right to care).
These options apply to all of the airline’s commercial flights.
Any refund owed to you must be paid within seven days. There is also the possibility of EU flight cancellation compensation, depending on your specific situation.
2.3 Norse Refund for Cancellation
In case Norse cancels your flight and you prefer not to take an alternative flight, you are entitled to request a full refund. Remember that per EU regulations, you are not obligated to accept any vouchers, coupons, or travel credit. The refund will be credited to your bank account or bank card.
3. Norse Missed Connecting Flight
What if you miss connecting flight with Norse?
It depends on the situation.
3.1 What Happens If You Miss Norse Connection?
If you miss your Norse connecting flight due to a delay, cancellation, or your own mistake (such as waiting at the wrong gate or confusing the time), you are responsible for it. Even if the delay or cancellation was not your fault. Because Norse does not offer protected connecting flights.
The exception is when you book Norse self transfer with Dohop-protected connection (see example above). If you miss your connection due to delay, cancellation or overbooking, you will be put on a new flight for free.
If it’s not a Dohop-protected self-transfer flight, you won’t be booked on a new flight. You will need to book it yourself. However, the airline is responsible for their flight. According to the EU Regulation 261/2004, they must:
- Take you to your destination as soon as possible (if a flight is cancelled or overbooked, a new flight must be offered).
- Offer you assistance at the airport (it’s called “right to care“).
Read more: Missed Connecting Flight Due to Delay
3.2 Right to Compensation from Norse
Sometimes you have a right to compensation.
For example, if you book two flights with Norse and the first flight lands 3 hours later than scheduled, you may be eligible for flight delay compensation.
However, if you miss your connecting flight due to the delay, you will not receive compensation for that. Nonetheless, you may still have a right to compensation for the first flight.
The same rules apply to your second flight – if it’s significantly delayed and you arrive 3 hours later than planned, you may also be eligible for compensation.
Make sure to file a claim for compensation.
Flight cancelled less than 2 weeks before the trip?
You might be entitled to flight cancellation compensation.
GET FLIGHT COMPENSATION
File a Claim Online
3.3 Right to Care from Norse
On all Norse flights you have a right to care.
According to the EU Regulation 261/2004, Norse should provide:
- Free food and drinks in a reasonable relation to the waiting time.
- Free hotel accommodation if a stay of one or more nights is necessary;
- Free airport transfer to hotel and back.
- Plus, two telephone calls, telex or fax messages, or e-mails. So that you can get in touch with your family and friends and inform them about the change in your travel plans.
These regulations apply to all flights operated by Norse, whether domestic or international. The reason is that Norse is a European airline. For non-European airlines, the regulations only apply to flights departing from European airports.
When it comes to air passenger rights, unless otherwise stated, we talk about air passenger rights in the EU, EEA and UK. When we say Europe or European, we mean EU, EEA or UK. This is done for the simplicity, since the according laws in these countries are about the same.
4. How to Book Connecting Flights with Norse?
To reserve self-transfer flights with Norse, you have two options: booking directly through the airline or using a third-party service.
However, it’s important to note that these are self-transfer flights. When it comes to this type of flight, it may be wise to use a third-party flight booking website rather than booking directly with the airline. This is because a third-party service may provide travel insurance.
We suggest using kiwi.com for booking self-transfer flights with Norse.
Kiwi offers its own self-transfer flight insurance, Kiwi Guarantee. It is a service that offers protection to Kiwi customers in case of any disruptions or changes to their travel plans. This guarantee covers various scenarios, such as flight cancellations, delays, missed connections, and even schedule changes.
How to Book?
Flight booking websites, or airline websites.
Want to be on the safe side? Add insurance right away.
Read more: How to Book Connecting Flights?
5. Norse Connecting Flights: Baggage
Please note that Norse only offers direct flights, which means that there are no connecting flights available. Therefore, you will need to check in your baggage for each flight that you book with Norse. This also means that you will need to collect your baggage after each flight and recheck it before your next flight.
Additionally, please remember to go through immigration after each flight in order to access the landside area of the airport where the check-in counters are located.
If you have booked a Norse connection with the Dohop service, you will have to collect and recheck your bag after every flight. Dohop protection doesn’t provide baggage transfer from one flight to another.
5.1 Baggage Transfer: Different Airlines
What happens if there are several airlines?
How does baggage transfer work when flying with different airlines? If you have multiple flights with different airlines, such as Norse, Vueling or easyJet, each flight is considered separate and you must collect and recheck your baggage between each one. Your bag won’t be transferred for you.
- Connecting Flight Baggage Transfer: Different Airlines
- Lost Baggage on Connecting Flights
- Delayed Baggage on Connecting Flights
5.2 Norse Baggage Allowance
Do all airlines and flights have the same baggage allowance?
The allowance for baggage is not the same on all flights since it depends on various factors like the airline, type of ticket, travel class and destination. When booking, be sure to take note of the baggage allowance. For Norse flights, remember to follow strict cabin baggage rules since they differ from those of other airlines. Norse, just like Ryanair, allows only one underseat bag, a bag which is smaller than a regular carry on. If you want to carry a full-size cabin bag, you have to pay extra.
Also, keep in mind that Norse does not provide free checked baggage allowance.
5.3 Norse Carry-On Bag Allowance
You can bring only one small bag (45 x 36 x 22 cm).
If you want to bring more than this one small bag, you need to purchase extra luggage. If you have to book multiple Norse flights and want to bring more than one underseat bag, you need to purchase baggage for each flight individually.
6. Connecting Flight Examples
Norse is a low-cost long-haul airline.
It operates direct long-haul flights from Europe to the US.
Here’s an example of a connecting flight option with Norse.
Let’s assume that you want to fly from Oslo to Orlando, Florida in the US. You look for flights on April 28. Here are your options:
You choose the first option. This is the shortest in length.
When you press “Select”, you can see that there is an overnight layover in Fort Lauderdale. Also you can see that the flight is operated by two airlines.
The first leg is operated by Norse, but the second one – with Spirit. Both of these airlines are low-cost carriers. It is a self-transfer flight, because these airlines don’t have a codeshare agreement. You will need to collect and recheck your baggage, as well as check in for your next flight. Each of these flight legs will have its own booking reference number.
However, booking via Norse’s website has some advantages. Your self-transfer flight will be protected by Dohop, connection service that makes self transfers more safe. Dohop allows customers to combine two separate tickets issued by individual airlines into one continuous journey.
As you can see, you will you need to purchase baggage allowance for each flight individually. This is because it’s a self transfer. Even if it is protected by Dohop, baggage is not included in the price, nor it will be transferred from one flight to another. You will have to do it yourself.
When booking a self transfer, make sure you are departing from the same airport. Be extra careful when an itinerary involves change of airports. Especially if you have a short layover.
Also do not forget to check the entry and transit rules. Do you need a visa for a connecting flight if it’s a self-transfer, not an airline-protected connecting flight? If you need a visa for that country you are stopping at, most likely you will need a visa for your self-transfer flight. Even if you don’t plan to leave the airport, you may need a visa. Take this into account!
What is your experience with Norse? Have you ever missed a flight with Norse? How did the airline solve this? Have you received compensation or refund from Norse? Did you file a compensation claim yourself or via a flight compensation company?